Frequently Asked Questions

Do your guaranty your work?

Yes, every job we do is backed by a two year warranty.

Do you require a deposit for new installations?

Yes. A 50% deposit is required. New irrigation regulations require that designs and permits be created and submitted for review before work can begin. The remaining balance for the project is due at the job’s completion.

What is DIG TESS? Who calls DIG TESS? When?

Dig Tess is a statewide, one call utility notification system. Dig Tess notifies the utilities companies regarding your address where we will be digging to mark the approximately location of any underground lines. Because private information may be needed, we require that our clients call Dig Tess (Dial 811) directly at least 3 business days prior to installation. Please do not remove any markings. If the markings get washed away due to weather, please contact Dig Tess right away to have them marked again. Please note that secondary lines will not be marked. That is any previously installed buried lines that may have been installed by a secondary contractor, not on the 811 program. These may be but are not limited to, electrical, irrigation, lighting, BBQ, gas lines etc. Every effort is made to avoid these lines whenever possible.

How long does it take to install the sprinkler system?

Because of new regulations regarding design, plan review, and permitting, it can take up to 2-3 weeks (depending on season and size of your municipality) before the permit is awarded, and work can begin. Most installations are completed in 1-3 days, depending on the size of the sprinkler system and the availability of the inspectors.

Do I need to be home for the installation?

Yes and No. Although it’s always helpful for you to be present it is not necessary as long as you can be contacted during installation should any field conditions arise that may need your input. Also, as part of new regulations all customers are to be walked through the installation of the sprinkler system and the operation of the equipment. You may schedule this walk through to be done on a different day if needed.

In what order should things get done in?

You should have an overall design either done or decided on first so that future considerations of any underground lines may be installed prior to the installation of any large structures or hardscapes. Hardscaping such as patios, pools and retaining walls should be laid out so that sleeves can be installed. Although landscaping can be installed before or after the installation of your sprinklers it is best to have a landscape design first so that you can design a sprinkler system that will accommodate the plant material when installed. Sod is often the last detail to be installed. Do not install sod unless the irrigation is checked for coverage deficiencies first.

Can optional items be installed at a later date?

Yes. You can upgrade and change your system whenever you like. If more than 2 weeks have gone by please confirm pricing before scheduling any work. There may be changes to the price given on your original estimate.

What type of products do you use?

Weathermatic, Hunter, Rain Bird, Irritrol, Toro, Febco

What time of the day should I water?

Early morning is usually best. The wind conditions are usually milder and water pressure is usually up. In mid summer or during a drought, you have to adjust your time so that you are not watering at the same time as the rest of your subdivision or area. Watering when it is going to be dark for a few hours can cause mold and fungi to grow in your lawn.

How often do I water my new sod?

Depending on the weather, you want to water 2 or 3 times per day. If it is a rainy season, you can water 2 times per day. If it is sunny and hot you want to water 3 times per day. You want the roots of your new lawn to stay wet for 2 weeks. Use your own judgment. If you have standing water, it is probably being watered too much. If your lawn is starting to turn yellow then you need to water a little more.

Related articles: How much should I water my lawn, Watering new sod, Sod for Shade, Sod Choices

What is drip irrigation?

Drip irrigation is not the same as a soaker hose that is placed around shrubs. Drip irrigation, also known as trickle irrigation or micro-irrigation, is an irrigation method which saves water and fertilizer by allowing water to drip slowly to the roots of plants, either onto the soil surface or directly onto the root zone, through a network of valves, pipes, tubing and emitters.

What happens to my controller when the power goes out?

There are three types of controllers non-volatile memory controller, battery back up controller, and those models with no back up power. The non-volatile memory controller can hold its memory for up to 30 days with no power. When the power is restored the program remains the same and the system will restore watering at its next schedules time. Battery back up controllers holds their program as long as the battery will last. Units with out a back up power source will need to be reprogrammed every time you lose power.

How long will it take for my lawn to be back to normal after the installation?

Depending on the time of season and what the lawn looked like before the sprinkler installation your lawn should be back to normal or better in 2 – 4 weeks.

Does an automatic system increase my water bill?

That depends on how much you were watering, how often and how much water and time did you waste moving the portable sprinkler around the yard. For the most part if you are already watering your lawn on a regular basis, you will use less water as your lawn will now be watered with the exact amount you choose, and timed not to over water. There is also a mandatory rain/ freeze sensor that will be installed that automatically stop unnecessary watering when it rains.

Are there several systems to pick from and how will I know which one to choose?

A sales representatives will help you choose the best sprinkler system for your soil type, landscape needs and weather conditions. We can provide a custom system to meet your specific needs.

What is a backflow device, double check, or vacuum breaker?

Installation of a vacuum breaker which is also called a backflow preventer is required by Law. This device prevents water that could be contaminated by the different lawn maintenance chemicals from backing into your home water supply.

Is your company insured?

Yes, we are fully insured with general liability and both worker’s compensation and auto policies.

Will my lawn be damaged when you install a system?

Because of our soil type and the way our lawn grasses grow in the south, you can expect to replace the grass in those areas affected by the installation.

Why do some people have second meters for their sprinkler system?

You can save on your water bill by not having to pay the sewage portion of your bill on your outdoor water use. Second meters can be installed even on your existing system. Each city has specific rules on whether or not these meters are allowed. Please contact your local water department for information.

Do you repair and service existing sprinkler systems even if you were not the installer?

Yes, our trained service technicians are familiar with all types of systems.

What is a controller?

A controller is another name for a timer. This device controls the time, the amount of water and in what order the zones will be watered.

What are the valves?

Valves are used to control the flow to specific areas also called zones. Each zone has its own valve. They are kept in a valve box which protects them from dirt and wear as they are buried underground. We use a green lids so they blend in with your lawn.

How will I know which head is best for my yard?

  • Rotor-Head – This is a gear-driven rotor which rotates from a 40 to 360 adjustable arc and spray anywhere from 15 to 30 feet.
  • Pop-Up Head – These heads are inserted flush with the ground. The water pressure raises them anywhere from 4 to 12 inches out of the ground to avoid surrounding obstacles. After the cycle has finished, the head falls back into place. Pop-Ups spray from 2 to 15 feet.
  • Risers – If the water spray has obstacles (landscaping, air conditioner, etc) over 12 inches in height, we will install a riser. They do not retract.

How will I know which head is best for my yard?

Lawn Sprinklers Dallas experienced sales representatives and service technicians have been well trained to advise you of all your lawn sprinkler needs.

Can I use my underground well as a water source?

Yes, we can design a system to almost any working well based on the gallon per minute and the size of the motor in the well.